prices are exactly the same published inside our web-site
and anyway the same written or tallen by ours when putting
in a quotation. The indicated prices always should be
intended per night and per room (hotel, guesthouses) –
or whole accommodation if they deals with houses, villas,
guesthouses, studios or apartments.
| BOOKING FEES
are no fees for making your bookings online, the final
price is exactly the same published inside our web-site.
Meltemi Travel will send the written confirmation of the
reservations requested the payments (the deposit and afterwards
the balance) shall be done within the settled expiring
date through either bank transfer or credit card (via
paypal). The lack of the balance payment at stated dates
is explicit decisive clause of contract breaking comprising
the binding penalty payment reported later on at the section
copy of the bank transfer should be sent once it has be
done with its identification number through e-mail or
fax at the number +39.055.23.96.976. Against the balance
payment is done Meltemi Travel will issue the connected
travel papers (flights tickets, ferries tickets, accommodations
and facilities vouchers, etc. - and connected billing
30% at the time of reservation (but a different notification
by ours when putting in a quotation – just a very
few accomodations request a greater deposit) - In case
of reservation made within 30 days before the departure
date the balance will be immediately requested. Balance:
within 30 days before the travel beginning.
case of cancellation: within 60 days before the departure
date penalty of 20%; between 59 days up to 31 days before
the departure date penalty of 30%; between 30 days up
to 16 days before the departure date penalty of 50%;
between 15 days up to 7 days before the departure date
penalty of 75%. No refund in case of cancellation within
the last 6 days before the departure date.
case the passenger would renounce the trip international
flights and ferries tickets are not refundable, as well
as the domestic Greek ferries tickets – once they
have been issued – are in no way changeable or
refundable (including unfavourable maritime weather
conditions, strikes, delaies, service cancellation by
the maritime company itself).
| CHANGES AND VARIATIONS
the reservation has been confirmed by Meltemi Travel
any changes that might be requested by the client –
providing the new reservation can be confirmed –
an extra charge of € 35 shall be paid (per file,
not per person).
| GENERAL FACILITIES
photographies publication on our web-sites and those
that might be sent you by e-mail afterwards are only
by way of an example and as a rough guide of the individual
accomodation but never feature each single bedroom,
studio or apartment that will be assigned to the guest
once he will be on the spot and that might be different
from the photos held as examples. Meltemi Travel never
assigns itself the single room or studio or apartment.
In the same way a few characteristics are guaranteed
(for instance sea view or upper floor) if the price
is actually different between the several solutions
suggested, though only for that case. In case the prices
are exactly the same for each solution of a single structure,
Meltemi Travel - at the time of reservation - can forward
recommendations on behalf of the client for particular
needs but the above.mentionned recommendation remains
a request and can never be guaranteed. In any case it’s
up to the structure decision to satisfy the client request
for the accomodations characteristics (for instance
sea view or air conditioning, etc.) Meltemi Travel faithfully
sticks to what each structure specifics and advertises.
Therefore Meltemi Travel will not be responsible for
any sloppiness or lack of the structures themselves
(for instance the air conditioning possible proper functioning
or timetable in which the air conditioning is delivered).
Furthermore we do not accept complaints if water, gas
or light might lack temporarily.
We remind that check-in for rooms, apartments, houses,
villas, etc. should be done at 2 p.m. – unless
special exceptions – while check-out at the time
of departure should be done within 10 a.m. Whoever stays
in the apartments, studios and rooms shall only be whom
has been actually booked. The guests number shall not
exceed the maximum capacity indicated. In case the owner
or the administrator would find a higher persons number
than which is allowed he is entitled to ask the guests
to leave the structure.
case of reservations including several services furthermore
comprising flights and/or ferries/hydrofoils, Meltemi
Travel in one’s capacity as an intermediary (indeed
in such cases the agreement is settled directly between
the passenger and the flight or maritime company) shall
not be in any way responsible when the facilities cannot
properly be carried out due to circumstances beyound
its control – such as delaies or cancellations,
strikes, technical or mechanical breakdowns, unfavourable
weather or maritime conditions – that would avoid
therefore other facilities booked previously to be employed.
Meltemi Travel isn’t mainly responsible when such
delaies or cancellations lead to lost connecting flights
or ships and/or to the total or part loss of accommodations
booked yet, and in this specific case additional accommodation
reservations not expected won’t be refunded and
will exclusively be charged to the client. Since such
circumstances occuring are not Meltemi Travel responsability,
refund or compensations possible requests shall be complained
directly to the facilities providers that have created
the inconveniences (airline companies, maritime companies).
case the electronic ticket in your hands should be convert
into a paper ticket please go and get it at the company
port office within 2 hours before the ferry departure.
check carefully the informations transfered on voucher
and tickets at time of their reception. Should there
be any inaccuracies please tip off in order to remedy.
lack or carelessness shall be notify at once by the
client and without delay in order to let Meltemi Travel
or his local agent promptly remedy (we are open all
August round). Otherwise none agreement non-fulfilment
shall be contested. The client shall as well lodge a
complaint against the promoter forwarding him a letter
with advice of delivery – or risk forfeiture –
within ten workdays from the return to the departure
place and without further delay.
| PLACE OF JURISDICTION
Italy tribunal will be the unique place of jurisdiction
for every kind of dispute.